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Lift Chair Warehouse  |  Customer Care

  Customer Care

Welcome to www.LiftChairWarehouse.com

We at Lift Chair Warehouse want you to be happy with your order and will do everything in our power to make your purchase with us an enjoyable experience.
Our goal is to have you as a "lifetime" customer.

Questions? Email us at: info@LiftChairWarehouse.com


Forms of Payment:
Our Company accepts Visa, MasterCard, American Express and Paypal. Debit cards issued by MasterCard or Visa are also accepted. We do not accept CODs.

Personal/bank checks and money orders are accepted but may cause a delay in delivery until funds are verified with the issuing bank (if applicable).


To order by mail:

Yes, we do accept orders thru the mail. Please send in your order with your name and address along with telephone number and email address, along with item numbers, descriptions and quantities with full payment to the address below.

Lift Chair Warehouse
Attn: Orders
Suite 115
1660 Rose Petal Lane
Castle Rock, Colorado 80109


Order Status and changes
:
After placing your order you will receive an email confirmation showing all order details. Please be aware, once we place your order, and you would like to make changes or cancel the order, (although we would try our best to make those changes), there is no guarantee we will be able to and the order will proceed.


Shipping:
All lift chairs are shipped free. Our goal is to process and ship your order the same day or at the very latest, the following day. Once we place your order for in-stock items, the lift chair will be shipped out within one to two days. However, for special orders and custom made chairs, please plan on those changes taking up to 15-20 business days before shipment.

Again, we know you want your order fast and we will do everything in our power to make that happen.

All orders are shipped by freight with the specific carrier being used to be at our discretion.

Email: Info@LiftChairWarehouse.com
Fax:1-888-235-6944
Phone: 1-800-670-4306 or 1-303-660-2605

At this time, we only accept orders with free shipping within the 48 contiguous United States. Please contact us for shipping costs to Alaska and Hawaii.


Returns
:
We have a 30 day money back guarantee on all products.

Please inspect the shipping box of your items upon receiving, before opening. If visible damage is apparent, please contact us within 3 business days and do not open. We will contact you with instructions and replacements for your items.

Before returning any item please read below: All returns need to have a RMA (Return Authorization Number). No items will be accepted and credited without one. Please contact customer service at: 1-800-670-4306... or by emailing us at: info@LiftChairWarehouse.com to receive your RMA.

The product being returned must be received by us within the warranty period (30 days) and be in unused, like new condition with no damage. Except for damaged items upon arrival or incorrect items (items not ordered by you) being sent, return shipping cost will be incurred by the customer.

Please note: All special order and custom made lift chairs are non-refundable.

Please check with customer service to determine if the specific item you're ordering is returnable. Returns for all non-damaged like new items will be charged a 20% restocking fee.

Also, if an order is cancelled after ordering or during the period in which we have no control, or after the item has been shipped, the same return policies will apply as stated here.

Shipping for returns will be the responsibility of the customer and will not be handled by Lift Chair Warehouse. After receipt of the returned item, a refund will be promptly credited.

We reserve the right to refuse service to anyone at our discretion.


Thank you again for visiting LiftChairWarehouse.com.


We really appreciate your business.


Sincerely,


Ron Rougeaux
President, RougeauxLLC
www.LiftChairWarehouse.com
 



 
 





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